Last updated: [August 2025]
Clarity Accounts (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [clarityaccounts.co.uk], use our services, or communicate with us.
1. Who We Are
Clarity Accounts provides freelance finance management and accounting support to businesses across the UK. We are the data controller of the personal information you provide to us.
If you have any questions about this policy or how your data is handled, you can contact us at:
Email: [[email protected]]
Address: [Kings Hill, West Malling, Kent]
2. Information We Collect
We may collect and process the following personal data:
- Identity Data – name, job title, business name.
- Contact Data – email address, phone number, postal address.
- Financial Data – bank account details, invoices, payment information (when required to provide our services).
- Technical Data – IP address, browser type, operating system, and how you use our website (via cookies/analytics).
- Communication Data – messages, enquiries, or any information you provide when contacting us.
We do not collect sensitive personal data unless it is necessary and you provide it to us directly (for example, in relation to payroll or staff records).
3. How We Use Your Information
We use your personal data to:
- Provide and deliver our accounting and finance services.
- Respond to enquiries, messages, and requests.
- Manage invoicing, payments, and debt collection.
- Maintain proper business records and comply with legal obligations.
- Improve our website and services.
- Send updates, resources, or relevant communications (where you have consented).
We will only use your data where the law allows us, typically under the following bases:
- Contractual necessity (to provide our services).
- Legal obligation (to comply with accounting/tax laws).
- Legitimate interest (to run and grow our business).
- Consent (where you have actively opted-in for marketing communications).
4. Sharing Your Information
We will never sell your data. We may share your personal data with trusted third parties where necessary, such as:
- Professional service providers (accountants, IT support, web hosting).
- Payment processors and banks (to process transactions).
- Regulators, HMRC, or other authorities (where legally required).
All third parties are required to respect your data and process it securely under GDPR.
5. Data Retention
We keep personal data only as long as necessary:
- For clients, we generally retain records for six years after the end of the financial year, in line with HMRC requirements.
- For enquiries, we may keep data for up to two years unless you ask us to delete it sooner.
When data is no longer needed, it is securely deleted or anonymised.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (where legally possible).
- Object to processing based on legitimate interests.
- Restrict how we use your data.
- Request transfer of your data to another provider (data portability).
- Withdraw consent at any time (where consent was relied upon).
To exercise your rights, contact us at [Insert email].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyse traffic.
- Necessary cookies – required for the website to function.
- Analytics cookies – help us understand how visitors use our site.
You can manage or disable cookies through your browser settings. More details can be found in our Cookie Policy [if you have one].
8. Data Security
We take appropriate technical and organisational measures to protect your data, including secure servers, encrypted communications, and access controls.
9. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites, so we encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date shown at the top.